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FAQ

Frequently Asked Question

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • What is the warranty period for your products?
    Our products come with a one-year warranty that covers manufacturing defects. For more details, please refer to our Warranty Policy page.
  • What payment methods do you accept?
    We accept various payment methods including credit/debit cards, PayPal, and bank transfers. All transactions are processed in USD.
  • How do I care for my product?
    To ensure the longevity of your product, please follow the care instructions provided with your purchase. For specific care tips, visit our Product Care page.
  • What is your return policy?
    We accept returns within 30 days of purchase. The items must be in their original condition and packaging. Please contact our support team to initiate a return.
  • What are the shipping options available?
    We offer various shipping options including standard, expedited, and overnight shipping. You can choose your preferred option at checkout.
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